LumynexisLUMYNEXIS
Terms and Conditions
Store details
This store is operated by lumynexis, 2 Rue D’Amsterdam, 68000 Colmar, France. Contact: [email protected].
Products and prices
Prices are in USD. Consult each product’s materials, color and size guide before purchase. Screen settings can affect color appearance. Applicable totals, including delivery and tax charges, are presented at checkout.
Payment authorization
By submitting a payment request, you authorize payment of the total shown through the payment method made available. A submitted request alone is not a statement that payment has completed.
Orders
Order acceptance and payment confirmation depend on confirmation from the store and its payment service. Contact customer support for assistance with an order or a requested change.
Fulfillment and delivery
Free shipping on all orders to the 50 United States and Washington, DC. Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days, not a delivery guarantee. Order cutoff is 07:00 PM Central Standard Time (GMT−06:00), fixed year-round without daylight saving adjustments. Business days are Monday–Friday, excluding U.S. federal holidays. Orders before cutoff enter that day’s handling batch; orders at or after cutoff, on weekends or holidays enter the next business day’s batch.
Returns and refunds
Our Return & Refund Policy sets out the 30-day return request window, return conditions, shipping responsibility and refund process. It does not limit applicable statutory rights.
Customer support
Questions about products, payments, delivery or refunds can be sent to [email protected].